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Laptop repairs and Parts (IBM, SONY, HP, COMPAQ, TOSHIBA, ASUS, ACER, Ibook, POWERBOOK, MacBook and Macbook Pro)



PDFComputer laptop repair & guide Print

HP authorized reseller, parts, repairs    

We provide laptop repairs in Auckland and nationwide. also

Data Recovery on your laptop
Virus Removal
Computer Networking

If you wish to pickup or drop off you computer we’re open until 8pm so you don't need to cut your working hours for repairing your computer. All message on our phones or emails will be replied same day. Most of jobs will be process and delivered within 48 hours unless required xtra parts or upgrade. Faulty laptops that come to workshop for LCD replacement or upgrade are exception as some required xtra parts that might not be in stock.

are some of our other services in our Auckland store. we have most hard to find laptop and computer parts for all major laptop brands in stock located in Auckland, ie. adapter, screen, floppy, caddy, cd/dvd , mainboard and quick access to suppliers of second hand parts.

We also provide the advice you need to understand computer issues and make the right technology choices. For example::

  • Should you upgrade to Windows XP? If so, are your computers ready to run it?
  • Should you upgrade your old computers, or buy new ones?
  • Do you need to upgrade from peer-to-peer to a true client-server environment?

These are questions that computer users face every day, and we can fix and help you. We offer comprehensive computer consulting services for small business as well as home users. we have fixed so many common faults with laptops like apple ibook common faults, LCD screen and backlight inverter common faults also mainboard GPU fault (Graphic processor unit) by hardwiring. We also know many other common faults with Toshiba Tecra, Apple, IBM, Acer and our technicians have a lot of experience about the common faults happened with laptops.

We recognize how important it is to keep your system up and running. So we offer on-site service at your home or office.

Typical repair and upgrade services for desktops or laptops include:

  • software and hardware troubleshooting
  • replacing hardware components
  • upgrading an existing PC
  • Faulty laptop mainboard (mother baord)
  • Dead mainboard flashing light
  • Laptop doesn't charge the battery
  • Laptop restart randomly
  • line on LCD
  • dim LCD on laptop
  • over heating
  • Noisy Fan on CPU
  • Broken power jack
  • DVD OR CD doesn't read
  • faulty BIOS
  • faulty hard drive (HDD)
  • faulty laptop keyboard
  • making a computer network ready

We service any computer brand including: DELL, Compaq, HP, IBM, Gateway, Toshiba, Sony, Packard Bell, Acer, eMachines, Fujitsu, Micron, NEC, Panasonic, Alienware, X-Box, X-Box mods & installation (upgrading Xbox HDD, Linux OS) & etc. in our Auckland store, also have express service for laptops repair with in auckland & nationwide.

Giga Computers Laptop repair for brand name Laptops

Your laptop is out of warranty and now the manufacturer wants an arm and leg to repair it. A common situation indeed! We holds major manufacturer certifications and can repair your brand name laptop (IBM, DELL, HP, COMPAQ, SONY, ACER, TOSHIBA, ASUS, COMPAQ, APPLE IBOOK &so many other models..We can help with:

 

  • Dell Laptop - Desktop repair (Latitude, inspiron, precision,OptiPlex, Dimension, Precision, Tablet & etc.
  • Compaq laptop - Desktop repair (Armada, Evo, Presario, Pavilion & etc.
  • Toshiba laptop repair (Satellite, Satellite Pro, Liberto, Qosmio, Tecra ...
  • Alienware laptop repair
  • HP (Hewlett Packard) laptop repair
  • Prostar laptop repair
  • Averatec laptop repair
  • SONY laptop repair
  • Apple Macintosh laptop repair
  • Ibook laptop repair
  • IBM Thinkpad repair
  • Sony vaio laptop repair
  • Compaq laptop repair
  • Acer laptop repair
  • Toshiba laptop repair
  • Asus laptop repair
  • and so many others
We can repair and fix your laptop if there is a memory problem, BIOS failure, Startup error, BIOS locks, freezing, blank screen, boot failure, DVD or CDROM doesn't read, line on screen, cracked screen, XP blue screen, disk boot failure, can not read disk, CMOS failure, No boot, no screen, no power on, flashing screen, dim screen, faded screen, keyboard failure, startup crash, hanging, resetting or rebooting, motherboard problem, noisy fan, fan problem, speaker crackling, dry joints, faulty inventor, USB not recognized, Video problems, CPU issues, CMOS battery failure, IDE drive issues, fire wire problem, modem not connecting, battery not holding charge, battery not charging, audio problems, Device drivers failure, Device drivers issues, PCMCIA faulty, modem problem, ADSL problem, network failure, Error messages & Error codes, continues beep, flashing lights only, hard drive not recognizing, device drivers problem and so many other errors and problems. We can repair and fix your laptop no matter if your computer or laptop hasn’t English setup, like Japanese language , Chinese language, Korean language, Indian language, Hebro language, Farsi language, Turkish, Russian, Spanish, French, German, Swedish, Greek and so many other languages.We have fixed and repaired computers and laptops for most of the known and even unknown brands included 3Com, 3dfx, 3G Technology, 3M, Acer, Advent, Agfa, Allsop, Altec Lansing, America Online, Apple, Archos, ATI Technologies, Belkin, Benwin, Best Data Products, Body Glove, Brother, Canon, CardScan, Case Logic, Casio, Castlewood Systems, CD Projects, CIDCO, CMC Magnetics, Command Communications, Creative Labs, Creative Manufacturing, Curtis Computer Products, Dazzle Multimedia, Delkin, Diamond Multimedia, DiscRestore International, Discwasher, DLink, Eiger Labs, Energizer, Entrega Technologies, Epson, EXP Computer, Eveready, Ezonics, Fellowes, Fuji, Gateway, Genovation, GeoDiscovery, Global Access, Good Technology, Gravis, Great Gizmos, Harman Kardon, Hawking Technology, HewlettPackard, Hitachi, IBM, IJam, Imation, Incase Designs, Incipio, InnoGear, Intel, InterAct, Interex, Invent It, Iomega, iPod, Jensen, Karrier Communications, KDS, Kensington, Kenwood, KLH, Kodak, Koss, LaCie, Labtec, LandWare, LaserLine, Lexar, Lexmark, Linksys, Logitech, MacTec Products, Maxell, Maxtor, Mead Laserline, Memorex, Micro Innovations, Microsoft, Microtek, Minolta, Monster Cable, Motion Systems, NEC Mitsubishi, NEC Technologies, Netgear, New Media Tech, Nikon, Ofoto, Olympus, OmniSky, OnStream, Pacific NeoTek, PalmOne, Panasonic, PDA Panache, Philips, Pinnacle Systems, Plantronics, PNY, Pocket Express, Polaroid, Pretec, Princeton, Psion, Rand McNally, RCA, Recoton, RhinoSkin, Royal, Saitek, Samsonite, Samsung Computer AddOns, SanDisk, Seiko Instruments, Sharp, SimpleTech, Singapore Shinei Sangyo, SkipDoctor, SMC Networks, Socket Communications, Sony, Sumdex, Sylvania, Targus, TDK, Teac, Texas Instruments, Toshiba, Tripp Lite, Umax, Vadem, ViewSonic, Viking Components, Visioneer, Vivonic, Western Digital, WinBook, Xircom, Yamaha, Zenith, Zoom.

Is your service guaranteed and does it have warranty?

Great question! Every Laptop that our technicians touch is automatically covered under warranty. For ourlaptop customers you automatically are covered for 90 days. All our prices are inclusive of parts and labor.

 

What can you repair in my laptop?

  • Power plug (DC jack out repair) won’t charge your battery? Giga Computers can repair your broken power socket!
  • Laptop Keyboard is stuck or won’t function? Giga Computers can repair your laptop keyboard!
  • Laptop LCD / Screen not working? Giga Computers can repair your laptop LCD!
  • Random Error code at startup? Giga Computers can repair your laptop!
  • Need to upgrade a Laptop part? Giga Computers can help you upgrade your laptop.
  • Laptop CD drive does not work or can’t burn any cds? Giga Computers can repair your laptop CD drive.
  • Have other laptop main board or Motherboard problems. Giga Computers can repair your laptop Mainboard or Motherboard.
  • You want to upgrade your laptop main board, we can change the CPU and put a higher CPU on your main board.

You have a Laptop that is causing problems and need it repaired – Giga Computers can and will repair your laptop. It is just that simple!

Water/Liquid Damage to Notebooks:

Any liquid into a Notebook computer should be treated very carefully.  We recommend that you do not try to turn on your Laptop for at least one week, and bring it to our 245 Church St. Onehunga 1061 - Auckland location as soon as possible, where we can open it and try to dry it out for you.  Most common 'liquid in contact with a Laptop' is damage to the keyboard or mainboard.

Power Connection Issues (Broken power socket):

Do you have one of the following problems?

  • Your laptop fell from the table or somebody tripped on the wire and now you have to 'wiggle the power cable' in order for the laptop to get power?
  • When you plug your power cable in the back of the laptop the connection feels loose?
  • Your Laptop / Notebook battery doesn't charge anymore?
  • The display on your laptop flickers and/or you can hear "popping"and "scratching"noises from the back of the laptop?

Most power connectors are damaged by accident:  falling, tripping over a wire, etc.  If the DC-IN power connector is no longer connected to the motherboard, the power adaptor can no longer supply power to the laptop, so the battery supplies power until it dies.

When the DC power jack is loose, the most important step is to stop wiggling it and get it either replaced or resoldered.  Most laptops draw quite a lot of power, typically 3.5 to 6A.  If the DC power connector is loose under these conditions, the harder it is to fix, making it impossible in some cases.

We service laptops with bad/broken DC power connectors by resoldering or replacing them.  This is much cheaper than replacing the laptop's mainboard.  Our current success rate for this repair is over 95%.  However, there are rare cases when the mainboard is damaged beyond repair.  Unfortunately it is impossible to estimate that before disassembling the laptop and removing the DC connector.

Our Terms for this service are as follows:

The whole procedure: complete disassembling, unsoldering the old DC connector, soldering new connector (if replacing), adapting the laptop case to fit the new connector (if necessary), full reassembling, usually requires from 3 to 3:30 hours labor.

Cost: $130 to $150

 

LCD (Liquid Crystal Display) Monitors:                                                                                    

In most cases the screen itself must be replaced entirely, and the process of contacting your Laptop/Notebook's manufacturer to order the screen for that precise model is time consuming.  The cost of purchasing the actual screen can sometimes be expensive as well, but with us you can be assured that we will do our best to find the most cost-effective way for you to have us repair your broken screen.

LCD Screen/Monitor Installation: $69.00 (labor) + price of new screen                                                         

Mainboard Problems:
  • In most cases to repair a mainboard is more expensive, in the end, than it is to purchase a new or used laptop - though this is not the rule.  The first thing to be done is to contact the manufacturer of your Laptop/Notebook, and inquire about replacing the mainboard. Bring your computer in to us, and we will diagnose the problem for you - within 24 hours we will know what the repair requirement will be for your computer.

 

Keyboard Problems:
  • Keyboards often become damaged even in the normal course of using the Laptop/Notebook, and they require replacing after a certain amount of time.  To repair a single key or a small number of keys is not usually not possible, or practical - replacing the keyboard entirely is not one of the more expensive services we offer.

   Keyboard Installation: $45.00 (labor) + price of new keyboard

 

Upgrades:

It is possible to upgrade your Laptop /Notebook in many different ways, but in general there are two main areas:

  • Hardware:
    • Memory Chip (RAM - Random Access Memory)
    • Hard Drive (HDD)
  • Software:
    • You may upgrade your Operating System (Windows) from Windows98, 98SE, ME, to Win2000, or any to Win2000 or to Windows XP Home or XP Pro, providing your Laptop /Notebook meets the requirements(*)
      • (* To upgrade your Operating System to Windows XP Home or Windows XP Pro, the requirements are that you have at least 256megabytes of RAM (256mb RAM) and a minimum of 2 Gigabytes (2Gb) of Hard Drive space available for the system to install properly.

 

Laptop BIOS password removal service

 

• Forgotten/Lost your laptop password?
• Trying to change password protected BIOS settings?
• Just inherited a co-workers laptop with a password?
• Are there laptops in your company with lost passwords?

We have the ability to read or erase most laptop passwords on site in our workshop. We can also recover the Hard drive password on IBM pc's. Most companies that offer IBM laptop password removal cannot remove the password on the hard drive, We can. We can remove power on passwords, supervisor passwords, Bios paswords.

Our laptop bios password removal service is availble for all makes and models of laptops. Our normal turnaround is betwwen 3-4 days.

Most manufacturers will recommend that the mainboard (motherboad) will need to be replaced if a password is lost. This is untrue and just a money making policy by manufacturers.

OUR SERVICES

Power on password (pop) removal
Supervisor password removal
Bios Password removal
Hard Disk (hard drive) password removal
 

 

We also emphasize preventive maintenance and data backup services (only Auckland and suberbs), to keep your systems running smoothly and ensure that your valuable data is properly backed up in the event of a disaster. Our store is located in Auckland - Royal Oak by the roundabout, close to Royal Oak shopping mall with plenty of parking space. every week we serve lots of happy customers around Auckland central, auckland city, Mt. Eden, Mt. Albert, Manukau Rd., Epsom, Newmarket, Balmoral, Penrose, Panmure, Glenn eden, St. lukes, avondale, onehunga, Mt. wellington, One tree hill, three kings, Mt. roskill, Remuera etc. all auckland suburbs. also we do Data recovery NZ wide for individuals and businesses. We fix and have available parts for all branded laptops (APLLE, IBOOK, IBM, DELL, HP, COMPAQ, SONY, ACER, ASSUS, etc) nationwide, If you are located out of the Auckland area you can use our registered courier service as well. that way our courier company will pickup your laptop from your place. We have access to a wide range of laptop LCD screens and parts as well as Apple hard to find items like DVDROM, Ibook LCD, Ibook keyboard and other geniune Apple used parts. We also offer Linux support, Linux Server support and web server setup and Apple Mac support through our Linux and Mac experts. If you have problems with Linux or Mac computers, or you wish to set up a mixed network of Windows, Linux and Mac computers give us a call through our contact pages. custom web servers and dedicate servers are also available in our private rack cabinet. Our technicians can help you to fix your computers, lcd, plasma TVs and displays on site.


Supports for IBM, DELL, Toshiba, HP & Compaq Drivers and Falsh BIOS

 

 
DELL Support and Drivers
Option 1: Use a Service Tag
Service Tag:
Go
OR
Option 2: Select a Product
1. Product Type:

2. Product Model:
 Go

 

 

HP &Compaq Driver Support

 Compaq Armada Notebook PCs
 Compaq Concerto PCs
 Compaq Contura PCs
 Compaq Evo Notebook PCs
 Compaq LTE PCs
 Compaq Portable PCs
 Compaq Presario Notebook PCs
 Compaq ProSignia Notebook PCs
 Compaq SLT PCs
 HP Compaq Notebook PCs
 HP OmniBook Notebook PCs
 HP Pavilion Notebook PCs
 HP Special Edition Notebook PCs
 Rugged Notebook PCs

 


 

 

Toshiba Drivers support
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ProductFamilySeries
Go

Driver Downloads if you have device driver trouble.

To keep your laptopin perfect working order, it may be necessary to update various drivers. Please select your hardware from the list below, and click the link to go to the manufacturer'sdriverpage.

Compaq Evo LaptopDrivers:
http://h18007.www1.hp.com/support/files/evonotebook/us/index.html

Compaq Armada Laptop Drivers:
http://h18007.www1.hp.com/support/files/armada/us/index.html

Compaq Tablet PC Drivers:
http://h18007.www1.hp.com/support/files/compaqtabletpc/us/index.html

 

 
IBM ThinkPad drivers support
 
·ThinkPad A20m, A20p
·ThinkPad A21e, A21m, A21p
·ThinkPad A22e
·ThinkPad A22m, A22p
·ThinkPad A30, A30p, A31, A31p
·ThinkPad G40, G41
·ThinkPad R30, R31, R32
·ThinkPad R40, R40e
·ThinkPad R50, R50p
·ThinkPad R50e
·ThinkPad R51
·ThinkPad R51e
·ThinkPad R52
·ThinkPad R60
·ThinkPad R60e
·ThinkPad T20, T21
·ThinkPad T22, T23
·ThinkPad T30
·ThinkPad T40, T40p, T41, T41p
·ThinkPad T42, T42p
·ThinkPad T43, T43p
·ThinkPad T60, T60p
·ThinkPad X20, X21, X22, X23, X24
·ThinkPad X30, X31, X32
·ThinkPad X40, X41, X41 Tablet
·ThinkPad X60, X60s
·ThinkPad Z60m, Z60t
·ThinkPad Z61e, Z61m, Z61t


 

Older systems
·ThinkPad TransNote
·ThinkPad i Series 1200, 1300
Series one, two (Machine types: 1161, 1171, 2666, 2667)
·ThinkPad i Series 1200, 1300
Series three, four (Machine types: 1161, 1171, 2666, 2667)
·ThinkPad i Series 1400, 1500
(Machine Type - 2611)
·ThinkPad i Series 1400, 1500
(Machine Type - 2621 and 2651)
·ThinkPad 240, 240X, 240Z
·ThinkPad 365
·ThinkPad 380, 385
·ThinkPad 390, 390E, 390X, i Series 172x
·ThinkPad 560, 560E
·ThinkPad 560X, 560Z
·ThinkPad 570, 570E
·ThinkPad 600, 600E, 600X
·ThinkPad 750, 755
·ThinkPad 760, 765
·ThinkPad 770, 770E, 770X, 770Z

 

 
Error code
Symptom or error
Field replaceable unit or action, in sequence
0175Bad CRC1, stop POST task. The EEPROM checksum is not correct.

System board

0176System Security. The system has been tampered with.
  1. Run BIOS Setup Utility. Then save current setting by pressing F10.
  2. System board
0177Bad SVP data. Stop POST task.System board
0182Bad CRC2. Enter BIOS Setup and Load Setup Defaults.Run the BIOS Setup Utilityand Load Setup Defaults
0185Bad startup sequence settings. Enter BIOS Setup and Load Setup Defaults.Run the BIOS Setup Utilityand Load Setup Defaults
0187EAIA data access error. The access to EEPROM has failed.

System board

0188Invalid RFID serialization information area or bad CRC2. The EEPROM checksum is not correct.

System board

0189Invalid RFID configuration information area. The EEPROM checksum is not correct.

System board

0190Critical low battery error
  1. Charge the battery pack
  2. Battery pack
0191System Security. Invalid Remote Change requested.
  1. Run BIOS Setup Utility. Then save current setting by pressing F10.
  2. System board
0192System Security. Embedded Security hardware tamper detected.System board
0195Security hardware tamper detected
  1. Enter BIOS Setup Utilityby entering supervisor password. Then select Config, select Security chip, and then select Clear Security chipto clear this error.
  2. Security chip
  3. System board
0196Security hardware removed
  1. Enter BIOS Setup Utilityby entering supervisor password. Then select Config, select Security chip, and then select Clear Security chipto clear this error.
  2. Security chip
  3. System board
0197Invalid Remote change requestedThe remote configuration for the security chip has failed. Confirm the operation and try again.
0199System Security. Security password retry count exceeded.
  1. Run BIOS Setup Utility. Then save current setting by pressing F10.
  2. System board
01C8

More than one modem devices are found. Remove one of them. Press Escto continue.

  1. Remove either a Mini PCI modem card or a modem daughter card;otherwise press Escto ignore the warning message.
  2. System board
01C9More than one Ethernet devices are found. Remove one of them. Press the Esckey to continue.
  1. Remove either a Mini PCI Ethernet card or an Ethernet daughter card, other wise press the Esckey to ignore the warning message.
  2. System board
01CAMore than one Wireless LAN devices are found. Remove one of them.
  1. Remove the wireless LAN device that you installed.
  2. System board
0200Hard drive error. The hard drive is not working.
  1. Remove and reinstall the hard drive
  2. Run the BIOS Setup Utilityand Load Setup Defaults
  3. Hard drive
  4. System board
021xKeyboard error

Run an interactive tests of the keyboard and the auxiliary input device

0220Monitor type error. Monitor type does not match the one specified in CMOS.

Run the BIOS Setup Utilityand Load Setup Defaults

0230Shadow RAM error. The shadow RAM failure at offset nnnn.

System board

0231System RAM error. System RAM failure at offset nnnn.
  1. DIMM
  2. System board
0232Extended RAM error. Extended RAM failure at offset nnnn.
  1. DIMM
  2. System board
0250System battery error. System battery is dead.

Replace the backup battery. Then run BIOS Setup Utilityto reset the time and date.

0251System CMOS checksum bad. Default configuration used.

Replace the backup battery. Then run BIOS Setup Utilityto reset the time and date.

0252Password checksum bad. The password is cleared.

Reset the password by running BIOS Setup Utility

0260System timer error
  1. Replace the backup battery. Then run BIOS Setup Utilityto reset the time and date.
  2. System board
0270Real time clock error
  1. Replace the backup battery. Then run BIOS Setup Utilityto reset the time and date.
  2. System board
0271Date and time error. Neither the date nor the time is set in the computer.

Run BIOS Setup Utilityto reset the time and date

0280Previous boot incomplete. Default configuration used.
  1. Run the BIOS Setup Utilityand Load Setup Defaults
  2. DIMM
  3. System board
02B2Incorrect drive A type
  1. Diskette drive
  2. External FDD cable
  3. I/O card
02D0System cache error

CPU

02F0CPU ID:xx Failed
  1. CPU.
  2. System board.
02F4EISA CMOS not writable
  1. Run the BIOS Setup Utilityand Load Setup Defaults
  2. Replace the backup battery
  3. System board
02F5DIMM test failure
  1. DIMM
  2. System board
02F6Software NMI failure
  1. DIMM
  2. System board
02F7Fail-safe timer NMI failure
  1. DIMM
  2. System board
1801Attached docking station is not supportedShut down the computer and remove it from the docking station
1802Unauthorized network card is plugged in. Power off and remove the Mini PCI network card.
  1. Remove Mini PCI network card
  2. System board
1803Unauthorized daughter card is plugged in. Power off and remove the daughter card.
  1. Remove the daughter card that you installed
  2. System board
1804Unauthorized WAN card is plugged in. Power off and remove the WAN card.
  1. Remove the WAN card that you installed
  2. System board
1805Unauthorized Wireless USB card is plugged in—Power off and remove the Wireless USB card.
  1. Remove the Wireless USB card that you installed.
  2. System board.
1810Hard drive partition layout error
  1. If the Access IBM Predesktop Area has been previously disabled, go the the BIOS Setup Utilityby pressing F1to open the BIOS Setup Utility. Select Security, select Predesktop Area, and then select Access IBM Predesktop Area. Set this item to Disabled. Saveand exit.
  2. If the Access IBM Predesktop Area has not been previously disabled, press Enterto load Access IBM Predesktop Area. Then run RECOVER TO FACTORY CONTENTSin Access IBM Predesktop Area.
  3. If item 2 failed, press F3 in welcome screen in RECOVER TO FACTORY CONTENTS. Run FDISK, and then delete all partitions. Run RECOVER TO FACTORY CONTENTSin Access IBM Predesktop Area again.
  4. If item 3 failed, select CD-ROM bootin Startup in Access IBM Predesktop Area. Boot from Recovery CD and perform full recovery from it.
  5. If item 4 failed, replace the hard drive.
1820More than one external fingerprint reader is attached. Power off and remove all but the reader that you set up within your main operating system.Remove all but the reader that you set up for the authentication
1830Invalid memory configuration - Power off and install a memory module to Slot-0 or the lower slot.Install DIMM in Slot-0, but not in Slot-1.
2000Hard Drive Active Protection sensor diagnostics failed. Press Escto continue. Press F1to enter SETUP.
  1. Undock docking station or port replicator if it is attached to the ThinkPad computer, and place the computer on a horizontal surface. Do not apply any physical shock to the computer.
  2. Run Diagnostics, select Other Devicesthen select Hard Drive Active Protection Test.
2010Warning: Your internal hard drive (HD) may not function correctly on this system. Ensure that your HD is supported on this system and that the latest HD firmware is installed.

If in the primary bay the customer is using a non-IBM, non-Lenovo hard drive, or an old generation IBM hard drive which is not supported by this system, with the risk in mind, the customer can still use it by pressing ESC.

If in the primary drive bay the customer is using a supported IBM or Lenovo hard drive with an old firmware, then update its firmware to the latest.

2100Initialization error on HDD0 (Main hard drive)
  1. Reseat the hard drive
  2. Main hard drive
  3. System board
2102Initialization error on HDD1 (Ultrabay hard drive)
  1. Reseat the hard drive
  2. Ultrabay hard drive
  3. System board
2110Read error on HDD0 (Main hard drive)
  1. Reseat the hard drive
  2. Main hard drive
  3. System board
2112Read error on HDD1 (Ultrabay hard drive)
  1. Reseat the hard drive
  2. Ultrabay hard drive
  3. System board

Thinkpad Other error messages, codes, or symptoms


If you are unable to find your particular symptom or error, please refer toNeed more help?

Symptom or errorFRU or action, in sequence
Device address conflict
  1. Load Setup Defaults in BIOS Setup Utility
     
  2. Backup battery
     
  3. System board
Allocation error for device
  1. Load Setup Defaults in BIOS Setup Utility
     
  2. Backup battery
     
  3. System board
Failing bits: nnnn
  1. DIMM
     
  2. System board
Invalid system configuration data
  1. DIMM.
     
  2. System board.
I/O device IRQ conflict
  1. Load Setup Defaults in BIOS Setup Utility
     
  2. Backup battery
     
  3. System board
Operating system not found
  1. Check that operating system has no failure and is installed correctly
  2. Enter BIOS Setup Utility and see whether the hard drive and the diskette drive are properly identified
  3. Reseat the hard drive
  4. Check the boot sequence by use of BIOS Setup Utility
  5. Reinstall the operating system
  6. Diskette drive
  7. Hard drive
  8. System board
Hibernation error
  1. Restore the system configuration to what it was the before the computer entered hibernation mode.
     
  2. If memory size has been changed, re-create the hibernation file.
Fan errorFan
Thermal sensing errorSystem board
Unsupported memory
configuration
Shut down the computer and remove the extra memory. Maximum memory size is:
  • 256 MB for A21e series and the low-end models of A22e
     
  • 512 MB for the high-end models of A22e
Do you want abort resume from hibernation? (Y/N) System memory removed, press F3 to power off system and restore memory chip, press F4 to normal boot.
  1. Restore the system configuration to what it was before the computer entered hibernation mode
     
  2. If the memory size has been changed, re-create the hibernation file
Docking station is removed or its ID is different, press F3 to power off system and restore correct docking station, press F4 to normal boot.
No error appears when;undock, hibernation, dock, wakeup. The docking is configured by the Operating System.
Authentication of system services failed. Press the Esc key to resume.The Predesktop Area in the hard drive is corrupted. To use the Predesktop Area, restore it from a recovery CD.
CD ROM drive
  1. DIMM
     
  2. System board
Entering SETUP
  1. DIMM
     
  2. System board
Fixed disk n
  1. DIMM
     
  2. System board
P/S 2 mouse boot summary screen
  1. DIMM
     
  2. System board
One or more I2O block storage devices were excluded from the setup boot menu
  1. DIMM
     
  2. System board
Parity Check 1 nnnn
  1. DIMM
     
  2. System board
Parity Check 2 nnnn
  1. DIMM
     
  2. System board
Press F1 to resume, F2 to Setup, F3 for previous
  1. DIMM
     
  2. System board
Press F2 to enter Setup
  1. DIMM
     
  2. System board
PS/2 Mouse
  1. DIMM
     
  2. System board
Run the I2O Configuration Utility
  1. DIMM
     
  2. System board
System BIOS shadowed
  1. DIMM
     
  2. System board
UMB upper limit segment address: nnnn
  1. DIMM
     
  2. System board
Video BIOS shadowed
  1. DIMM
     
  2. System board
WRONG MEMORY: Serial Presence Detected (SPD) indicates 66MHz Memory. This processor requires 100MHz memory. Shut system down.Shut system down.(Stop at this point).
Cannot boot from any device.Check the status of device which you want to boot from.

Device not found.
  1. The device you want to boot from.
  2. System board.

Device Error.

  1. The device you want to boot from.
  2. System board.

No valid operating system.

  1. Check that the operating system has no failure and is installed correctly.
  2. Reinstall the operation system.

Excluded from boot order.

  • Enter the BIOS Setup Utility and add the device in boot order.


 

 


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