Before you go further you may wish to download the PDF format for sending your faulty laptop/computer to us if you are not in Auckland city. Click Hereto download the job sheet.
If you wish to pickup or drop off you computer we’re open until 8pm so you don't need to cut your working hours for repairing your computer. All message on our phones or emails will be replied same day. Most of jobs will be process and delivered within 48 hours unless required xtra parts or upgrade. Faulty laptops that come to workshop for LCD replacement or upgrade are exception as some required xtra parts that might not be in stock.
are some of our other services in our Auckland store. we have most hard to find laptop and computer parts for all major laptop brands in stock located in Auckland, ie. adapter, screen, floppy, caddy, cd/dvd , mainboard and quick access to suppliers of second hand parts.
We also provide the advice you need to understand computer issues and make the right technology choices. For example::
Should you upgrade to Windows XP? If so, are your computers ready to run it?
Should you upgrade your old computers, or buy new ones?
Do you need to upgrade from peer-to-peer to a true client-server environment?
These are questions that computer users face every day, and we can fix and help you. We offer comprehensive computer consulting services for small business as well as home users.
We recognize how important it is to keep your system up and running. So we offer on-site service at your home or office.
Typical repair and upgrade services for desktops or laptops include:
software and hardware troubleshooting
replacing hardware components
upgrading an existing PC
making a computer network ready
We service any computer brand including: DELL, Compaq, HP, IBM, Gateway, Toshiba, Sony, Packard Bell, Acer, eMachines, Fujitsu, Micron, NEC, Panasonic, Alienware, X-Box, X-Box mods & installation (upgrading Xbox HDD, Linux OS) & etc. in our Auckland store, also have express service for laptops repair with in auckland & nationwide.
Giga Computers Laptop repair for brand name Laptops
Your laptop is out of warranty and now the manufacturer wants an arm and leg to repair it. A common situation indeed! We holds major manufacturer certifications and can repair your brand name laptop (IBM, DELL, HP, COMPAQ, SONY, ACER, TOSHIBA, ASUS, COMPAQ, APPLE IBOOK &so many other models..We can help with:
We can fix your laptop if there is a memory problem, BIOS failure, Startup error, BIOS locks, freezing, blank screen, boot failure, DVD or CDROM doesn't read, line on screen, cracked screen, XP blue screen, disk boot failure, can not read disk, CMOS failure, No boot, no screen, no power on, flashing screen, dim screen, faded screen, keyboard failure, startup crash, hanging, resetting or rebooting, motherboard problem, noisy fan, fan problem, speaker crackling, dry joints, faulty inventor, USB not recognized, Video problems, CPU issues, CMOS battery failure, IDE drive issues, fire wire problem, modem not connecting, battery not holding charge, battery not charging, audio problems, Device drivers failure, Device drivers issues, PCMCIA faulty, modem problem, ADSL problem, network failure, Error messages & Error codes, continues beep, flashing lights only, hard drive not recognizing, device drivers problem and so many other errors and problems. We have fixed and repaired computers and laptops for most of the known and even unknown brands included 3Com, 3dfx, 3G Technology, 3M, Acer, Advent, Agfa, Allsop, Altec Lansing, America Online, Apple, Archos, ATI Technologies, Belkin, Benwin, Best Data Products, Body Glove, Brother, Canon, CardScan, Case Logic, Casio, Castlewood Systems, CD Projects, CIDCO, CMC Magnetics, Command Communications, Creative Labs, Creative Manufacturing, Curtis Computer Products, Dazzle Multimedia, Delkin, Diamond Multimedia, DiscRestore International, Discwasher, DLink, Eiger Labs, Energizer, Entrega Technologies, Epson, EXP Computer, Eveready, Ezonics, Fellowes, Fuji, Gateway, Genovation, GeoDiscovery, Global Access, Good Technology, Gravis, Great Gizmos, Harman Kardon, Hawking Technology, HewlettPackard, Hitachi, IBM, IJam, Imation, Incase Designs, Incipio, InnoGear, Intel, InterAct, Interex, Invent It, Iomega, iPod, Jensen, Karrier Communications, KDS, Kensington, Kenwood, KLH, Kodak, Koss, LaCie, Labtec, LandWare, LaserLine, Lexar, Lexmark, Linksys, Logitech, MacTec Products, Maxell, Maxtor, Mead Laserline, Memorex, Micro Innovations, Microsoft, Microtek, Minolta, Monster Cable, Motion Systems, NEC Mitsubishi, NEC Technologies, Netgear, New Media Tech, Nikon, Ofoto, Olympus, OmniSky, OnStream, Pacific NeoTek, PalmOne, Panasonic, PDA Panache, Philips, Pinnacle Systems, Plantronics, PNY, Pocket Express, Polaroid, Pretec, Princeton, Psion, Rand McNally, RCA, Recoton, RhinoSkin, Royal, Saitek, Samsonite, Samsung Computer AddOns, SanDisk, Seiko Instruments, Sharp, SimpleTech, Singapore Shinei Sangyo, SkipDoctor, SMC Networks, Socket Communications, Sony, Sumdex, Sylvania, Targus, TDK, Teac, Texas Instruments, Toshiba, Tripp Lite, Umax, Vadem, ViewSonic, Viking Components, Visioneer, Vivonic, Western Digital, WinBook, Xircom, Yamaha, Zenith, Zoom.
Is your service guaranteed and does it have warranty?
Great question! Every Laptop that our technicians touch is automatically covered under warranty. For ourlaptop customers you automatically are covered for 90 days. All our prices are inclusive of parts and labor.
What can you repair in my laptop?
Power plug (DC out) won’t charge your battery? Giga Computers can repair your laptop broken power socket!
Laptop Keyboard is stuck or won’t function? Giga Computers can repair your laptop keyboard!
Laptop LCD / Screen not working? Giga Computers can repair your laptop LCD!
Random Error code at startup? Giga Computers can repair your laptop!
Need to upgrade a Laptop part? Giga Computers can help you upgrade your laptop.
Laptop CD drive does not work or can’t burn any cds? Giga Computers can repair your laptop CD drive.
Have other laptop main board or Motherboard problems. Giga Computers can repair your laptop Mainboard or Motherboard.
You want to upgrade your laptop main board, we can change the CPU and put a higher CPU on your main board.
You have a Laptop that is causing problems and need it repaired – Giga Computers can and will repair your laptop. It is just that simple!
Water/Liquid Damage to Notebooks:
Any liquid into a Notebook computer should be treated very carefully. We recommend that you do not try to turn on your Laptop for at least one week, and bring it to our 245 Church St. Onehunga 1061 - Auckland location as soon as possible, where we can open it and try to dry it out for you. Most common 'liquid in contact with a Laptop' is damage to the keyboard or mainboard.
Power Connection Issues (broken power socket):
Do you have one of the following problems?
Your laptop fell from the table or somebody tripped on the wire and now you have to 'wiggle the power cable' in order for the laptop to get power?
When you plug your power cable in the back of the laptop the connection feels loose?
Your Laptop / Notebook battery doesn't charge anymore?
The display on your laptop flickers and/or you can hear "popping"and "scratching"noises from the back of the laptop?
Most power connectors are damaged by accident: falling, tripping over a wire, etc. If the DC-IN power connector is no longer connected to the motherboard, the power adaptor can no longer supply power to the laptop, so the battery supplies power until it dies.
When the DC power jack is loose, the most important step is to stop wiggling it and get it either replaced or resoldered. Most laptops draw quite a lot of power, typically 3.5 to 6A. If the DC power connector is loose under these conditions, the harder it is to fix, making it impossible in some cases.
We service laptops with bad/broken DC power connectors by resoldering or replacing them. This is much cheaper than replacing the laptop's mainboard. Our current success rate for this repair is over 95%. However, there are rare cases when the mainboard is damaged beyond repair. Unfortunately it is impossible to estimate that before disassembling the laptop and removing the DC connector.
Our Terms for this service are as follows:
The whole procedure: complete disassembling, unsoldering the old DC connector, soldering new connector (if replacing), adapting the laptop case to fit the new connector (if necessary), full reassembling, usually requires from 3 to 3:30 hours labor.
In most cases the screen itself must be replaced entirely, and the process of contacting your Laptop/Notebook's manufacturer to order the screen for that precise model is time consuming. The cost of purchasing the actual screen can sometimes be expensive as well, but with us you can be assured that we will do our best to find the most cost-effective way for you to have us repair your broken screen.
LCD Screen/Monitor Installation: $69.00 (labor) + price of new screen
Mainboard Problems:
In most cases to repair a mainboard is more expensive, in the end, than it is to purchase a new or used laptop- though this is not the rule. The first thing to be done is to contact the manufacturer of your Laptop/Notebook, and inquire about replacing the mainboard. Bring your computer in to us, and we will diagnose the problem for you - within 24 hours wewill know what the repairrequirement will be for your computer.
Keyboard Problems:
Keyboards often become damaged even in the normal course of using the Laptop/Notebook, and they require replacing after a certain amount of time. To repair a single key or a small number of keys is not usually not possible, or practical - replacing the keyboard entirely is not one of the more expensive services we offer.
Keyboard Installation: $45.00 (labor) + price of new keyboard
Upgrades:
It is possible to upgrade your Laptop/Notebook in many different ways, but in general there are two main areas:
Hardware:
Memory Chip (RAM - Random Access Memory)
Hard Drive (HDD)
Software:
You may upgrade your Operating System (Windows) from Windows98, 98SE, ME, to Win2000, or any to Win2000 or to Windows XP Home or XP Pro, providing your Laptop/Notebook meets the requirements(*)
(* To upgrade your Operating System to Windows XP Home or Windows XP Pro, the requirements are that you have at least 256megabytes of RAM (256mb RAM) and a minimum of 2 Gigabytes (2Gb) of Hard Drive space available for the system to install properly.
Laptop BIOS password removal service
• Forgotten/Lost your laptop password? • Trying to change password protected BIOS settings? • Just inherited a co-workers laptop with a password? • Are there laptops in your company with lost passwords?
We have the ability to read or erase most laptop passwords on site in our workshop. We can also recover the Hard drive password on IBM pc's. Most companies that offer IBM laptop password removal cannot remove the password on the hard drive, We can. We can remove power on passwords, supervisor passwords, Bios paswords.
Our laptop bios password removal service is availble for all makes and models of laptops. Our normal turnaround is betwwen 3-4 days.
Most manufacturers will recommend that the mainboard (motherboad) will need to be replaced if a password is lost. This is untrue and just a money making policy by manufacturers.
OUR SERVICES
Power on password (pop) removal Supervisor password removal Bios Password removal Hard Disk (hard drive) password removal
We also emphasize preventive maintenance and data backup services (only Auckland and suberbs), to keep your systems running smoothly and ensure that your valuable data is properly backed up in the event of a disaster. Our store is located in Auckland - Royal Oak by the roundabout, close to Royal Oak shopping mall with plenty of parking space. every week we serve lots of happy customers around Auckland central, auckland city, Mt. Eden, Mt. Albert, Manukau Rd., Epsom, Newmarket, Balmoral, Penrose, Panmure, Glenn eden, St. lukes, avondale, onehunga, Mt. wellington, One tree hill, three kings, Mt. roskill, Remuera etc. all auckland suburbs. also we do Data recovery NZ wide for individuals and businesses. We fix and have available parts for all branded laptops (APLLE, IBOOK, IBM, DELL, HP, COMPAQ, SONY, ACER, ASSUS, etc) nationwide, If you are located out of the Auckland area you can use our registered courier service as well. that way our courier company will pickup your laptop from your place. We have access to a wide range of laptop LCD screens and parts as well as Apple hard to find items like DVDROM, Ibook LCD, Ibook keyboard and other geniune Apple used parts. We also offer Linux support, Linux Server support and web server setup and Apple Mac support through our Linux and Mac experts. If you have problems with Linux or Mac computers, or you wish to set up a mixed network of Windows, Linux and Mac computers give us a call through our contact pages. custom web servers and dedicate servers are also available in our private rack cabinet. Our technicians can help you to fix your computers, lcd, plasma TVs and displays on site.
Supports for IBM, DELL, Toshiba, HP & Compaq Drivers and Falsh BIOS
Driver Downloads if you have device driver trouble.
To keep your laptopin perfect working order, it may be necessary to update various drivers. Please select your hardware from the list below, and click the link to go to the manufacturer'sdriverpage.
Note:Some parts may need replacement by an IBM Authorized Service Technician. Contact your local IBM Support Center.
The following error messages can occur when you are booting your system. In the following index, "X"can represent any number. The Component(s) column will tell you which component to troubleshoot, or which part might possibly need replacement.
POST error code
Component(s) to troubleshoot or replace
000 SCSI Adapter not enabled.
Verify adapter device and Bus Master fields are enabled in the PCI configuration program. See documentation shipped with computer.
1. Run Setup 2. CMOS Backup Battery 3. System Board
162 Configuration mismatch.
1. Run Setup and verify Configuration 2. Had a device been added, removed, changed location? If not, suspect that device 3. Power-on external devices first, then power-on computer 4. CMOS Backup Battery 5. System Board
162 And unable to run diagnostics.
1. Diskette Drive 2. System Board 3. Diskette Drive Cable
163 Clock not updating or invalid time set.
1. Set the Time and Date in F1 CMOS setup 2. CMOS Backup Battery 3. System Board
164 POST detected a base memory or extended memory size mismatch error.
1. Run F1 Setup. Check System Summary menu for memory size change. 2. Run the Extended Memory Diagnostic tests.
166 Boot Block Check Sum Error
1. Run Flash Recovery using Boot Block. Use "Flash recovery boot block jumper" 2. System Board
167 Microprocessor installed that is not supported by the current POST/BIOS.
1. Run Setup. Check Stepping level for the BIOS level needed, then perform the flash update. 2. Processor
168 Alert on LAN error
1. Run Setup. Check to see that Ethernet and Alert on LAN are enabled. 2. System Board
17X, 18X
C2 Security
175
1. Run Configuration via the F1 Setup Utility program 2. System Board
176
Covers were removed from the computer.
177 Corrupted Administrator Password.
System Board
178
System Board
183
Enter the administrator password
184 Password removed due to check-sum error.
Enter new password
185 Corrupted boot sequence.
Set configuration and reinstall the boot sequence.
186
System Board
187
1. Clear Administration password 2. System Board
189
More than three password attempts were made to access the computer.
190 Chassis intrusion detector was cleared. This is information only, no action required. If this code does not clear:
System Board
1XX Not listed above.
System Board
201,20X Memory data error.
1. Run Enhanced Diag. Memory Test 2. Memory Module 3. System Board
225
Unsupported Memory
229 External cache test error.
1. L2 Cache Memory 2. System Board
262 POST detected a base memory or extended memory type error.
1. Run F1 Setup. Check System Summary menu for memory type change. 2. Run the Extended Memory Diagnostic tests.
301
1. Keyboard 2. Keyboard Cable 3. System Board
303 With an 8603 error.
1. Mouse 2. Keyboard 3. Keyboard Cable 4. System Board
303 With no 8603 error.
1. Keyboard 2. Keyboard Cable 3. System Board
3XX Not listed above.
1. Keyboard 2. Keyboard Cable 3. System Board
5XX
1. Video Adapter (if installed) 2. System Board
601
1. Diskette Drive A 2. Diskette Drive Cable 3. System Board
602
1. Bad Diskette ? 2. Verify Diskette and retry.
604 And able to run diagnostics.
1. Run Setup and verify diskette configuration settings 2. Diskette Drive A/B 3. Diskette Drive Cable 4. System Board
605 POST cannot unlock the diskette drive.
1. Diskette Drive 2. Diskette Drive Cable 3. System Board
662
Diskette drive configuration error or wrong diskette drive type, run Setup Configuration.
6XX Not listed above.
1. Diskette Drive 2. System Board 3. External Drive Adapter 4. Diskette Drive Cable 5. Power Supply
762 Math coprocessor configuration error.
1. Run Setup 2. Processor 3. System Board
7XX Not listed above.
1. Processor 2. System Board
962 Parallel port configuration error.
1. Run Configuration 2. Parallel Adapter (if installed) 3. System Board
1. Power Supply 2. Hard Disk Drive 3. System Board 4. Hard Disk Cable
180X, 188X PCI configuration or resource error.
1. Run Setup and verily PCI/ISA configuration settings. 2. If necessary, set ISA adapters to "Not available"to allow PCI adapters to properly configure. 3. Remove any suspect ISA adapters. 4. Rerun diagnostics. 5. PCI Adapter
1962 Boot sequence error.
Possible hard disk drive problem
209X
1. Diskette Drive 2. Diskette Cable 3. 16-bit AT Fast SCSI Adapter
20XX Not listed above
BSC Adapter
21XX
1. SCSI Device 2. 16-bit AT Fast SCSI Adapter 3. Alternate BSC Adapter
2401,2402 If screen colors change.
Display
2401,2402 If screen colors are OK.
1. System Board 2. Display
2409
Display
2410
1. System Board 2. Display
2462 Video memory configuration error.
1. Check cable connections. 2. Run Setup and verify video configuration settings. 3. Video Memory Modules 4. Video Adapter (if installed) 5. System Board
3015,3040 Check for missing wrap or terminator plug on the adapter.
1. Network Attached? 2. LF Translator 3. Cable Problem 4. PC Network Adapter
30XX
1. PC Network Adapter 2. LF Translator 3. Cable Problem?
3115,3140
1. Network Attached? 2. LF Translator 3. Alternate PC Network-Adapter 4. Cable Problem
31XX
1. Alternate PC Network Adapter 2. LF Translator 3. Cable Problem
Onehunga